Privacy Policy
Last Updated: 23rd November 2023
1. DESIGN SPACE & PRIVACY
Our Privacy Policy sets out how Design Space collects, uses, and shares your personal information.
2. PERSONAL INFORMATION WE COLLECT
2.1. How We Collect Personal Information
Design Space collects personal data from you when you voluntarily submit information directly to us or through our platform. We collect information when you create an account on our platform, subscribe to our newsletter, make purchases, correspond with us, provide feedback and reviews, enter competitions, and respond to surveys or promotions.
2.2. Types of personal information we collect:
(a) Contact details: including your name, email address, telephone number, and addresses.
(b) Payment information: including the products you purchase from us, your payment method, and credit/debit card details.
(c) Design Space automatically collects information about devices used to view our platform, including device type, operating system, browser, Internet Service Provider, IP address, and device’s telephone number (if applicable).
(d) Design Space automatically collects information about the products you view, add to basket, add to wish list, and purchase.
3. HOW WE USE YOUR PERSONAL INFORMATION:
Design Space uses your personal information for the following purposes:
(a) Contact details, so we can communicate with you via phone or email about any queries, issues, problems, or concerns you have. We may also use your contact details if you subscribe to our newsletter. Please see section 6 for more information.
(b) Payment information, so we can process payment for products you purchase from us.
We may aggregate personal information to test our IT systems, for research & data analysis, to improve our website, analyse our sales, and develop new products or features. This data is anonymous and cannot be used to identify you.
4. STORING & TRANSFERRING YOUR PERSONAL INFORMATION
4.1. International Transfers of your Personal Data
The transfer and storage of your personal information is only carried out where necessary, for example when placing orders with our suppliers and arranging deliveries with our couriers.
The personal information we collect may be transferred to and stored in countries beyond the jurisdiction of your location. This includes countries outside the European Union. When your personal information is transferred and stored, these jurisdictions may offer varying levels of protection and may be less protective than your jurisdiction of origin.
Design Space ensures your personal data is treated securely and in accordance with this Privacy Policy.
5. SHARING INFORMATION WITH THIRD PARTIES
We may share your personal information with the following parties:
5.1. Service providers and partners: we use third party delivery services to deliver the products you buy to your address. This includes couriers and our suppliers. These third parties are only permitted to use your personal data in accordance with our instructions and are required to keep your information secure.
6. MARKETING & ADVERTISING
6.1. Email Marketing
If you consent to subscribe to our newsletter, we may contact you by email with information about our products and services. These newsletters are created by our marketing team. You may unsubscribe to our newsletter at any time.
6.2. Email Notifications About Your Order
We may email you to provide important updates relating to your order, including automated updates, and correspondence from trade or our customer services team.
6.3. Advertising, Marketing, & Social Media
We may show advertisements to you on our marketing and social media channels. In order to do this, we may collection information about:
(a) how you use our website, including the web pages you visit
(b) products you view, add to basket, and purchase
(c) the web pages you use, including visiting, viewing, and interacting with.
This information may include the IP address of the device you use to navigate our website, and the e-mail address you provide to us on our platform.
We use this information to make sure adverts you see on our platform and other platforms are more relevant to you.
7. RETAINING YOUR PERSONAL INFORMATION
Design Space retains your personal information for as long as we believe necessary to fulfil our commercial and business purposes, or to comply with the law – for example, audit requirements, regulatory requests, or orders from courts or law enforcement.
8. CONTACT US
If you have any questions, comments, or requests relating to this privacy policy, please get in touch with us at: info@designspace.ae or via our contact page.